As patients, waiting to see a doctor is one of the most hateful activities we have to go through at some point or the other. And now imagine if you have to sit next to Bobby who cannot stop talking about his gum problem! Truly horrifying isn’t it! So as the owner of the place, it is your duty to set up a waiting room that makes no customer uncomfortable to the point where he or she doesn’t want to come just because they have to sit through hours of cramped up waiting. Here are some tips to help you out;
The first way to show your customers that you care about their wellbeing is by setting up a comfortable waiting room where they wouldn’t mind sitting through hours of waiting merely because they don’t really feel the time going. So here’s the tip; make waiting active! Incorporate medical practice fitouts Melbourne and ensure the overall setting of the place is serene and calming, in addition to that you could also set up a good TV with a good show or movie that everyone would enjoy, install free and open Wi-Fi networks, a canteen of some sort that sells little snacks and such, a comfortable lounge area with tables and charging stations too would help a lot. After all, clients who are visiting you during work hours are probably missing work and maybe even have piled up work waiting to be finished. So the best thing you could do is by assisting them with their work and setting up little things that would make their stay comfortable. After all, waiting doesn’t become a problem when you don’t feel the time going!
Comfort to the ultimate level
We all wish we could go about, walk around and not have to be bound to be sitting in a hard chair in fear we would lose our turn. So think of this point as well by looking into the client’s perspective. Invest on comfortable furniture and try out dividing your waiting area in to unofficial portions, like a particular area only for those who want to work while they wait their turn, an area for family and another portion for those that just wish they wouldn’t have to sit on those hard chairs. Don’t make them feel as though they should be regretting their choice of purchasing your services and so in return it is your duty to reassure them by providing them with comfort to the utmost level. Incorporate a numbering system, where patients wouldn’t mind going out and coming back without having to fear they might lose their turn. You could also use texting as an option to alert patients how long more they would have to wait and the current number the doctor is seeing all these combined with reliable medical practice architect Melbourne, would surely ensure happy customers and a flourishing business!
Consider the above and design your waiting room to ooze of comfort!